Is it Bottle-Free?

  • Yes, as it is connected directly connected to your tap water line and filters your water from there

Is it only for households?

  • We have different models that cater to different markets for: household, offices and schools

Initial cooling time?

  • Standard model [WH0120-1680CT-UV] : takes 15-20 minutes

  • Industrial model [WH0120-2200UV]: takes 20-30 minutes

  • Premium model [WH0120-3000UV]: takes 10 minutes

Initial heating time?

  • Standard model [WH0120-1680CT-UV] : takes 10-20 minutes

  • Industrial model [WH0120-2200UV]: takes 20-30 minutes

  • Premium model [WH0120-3000UV]: takes 10 minutes

Does it have a filter replacement indicator?

  • Yes, only the Premium and Royal Cloud style (Industrial model)

Every when should we change the filters?

  • Standard & Industrial model Filters

  • Sediment and Pre-Carbon filter: every 6 months

  • UF filter and Post Block filter: every year

  • Premium (WH0120-3000UV) model Filters:

  • Micro Carbon filter: every 6 months

  • Nano Fact filter: every year

What is the UV (Ultra-violet) feature?

  • XYN Hot and Cold Ultra filtration with UV uses state-of-the-art LED bead as Ultraviolet Sterilizer that sterilizes bacteria that may not have been killed during filtration process

How much water can it provide in a day?

  • Standard model [WH0120-1680CT-UV] : 4-5 people

  • Industrial model [WH0120-2200UV]: 10-20 people

  • Premium model [WH0120-3000UV]: 4-5 people

How much electricity does in consume?

  • Standard model [WH0120-1680CTUV] : 90 watts

  • Industrial model [WH0120-2200UV]: 120 watts

  • Premium model [WH0120-2200UV]: 90 watts

Payment Terms

We accept cash, checks and credit card with payment terms to be discussed by a Regional Sales Director or Business Influencer

Hot & Cold UF with UV 
Frequently Asked Questions
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Sales & Marketing Office

Tel. No.: (+63) 2 737 34777

Mobile No.: (+63) 917 676 8777


Customer Care & After-Sales Support Center

Tel. No.: (+63) 2 825 68777

Mobile No.: (+63) 917 656 8777


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