Is it Bottle-Free?

• Yes, as it is connected directly connected to your tap water line and filters your water from there

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Is it only for households?

• We have different models that cater to different markets for: household, offices and schools

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Initial cooling time?

• Standard model [WH0120-1680CT-UV] : takes 15-20 minutes

• Industrial model [WH0120-2200UV]: takes 20-30 minutes

• Premium model [WH0120-3000UV]: takes 10 minutes

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Initial heating time?

• Standard model [WH0120-1680CT-UV] : takes 10-20 minutes

• Industrial model [WH0120-2200UV]: takes 20-30 minutes

• Premium model [WH0120-3000UV]: takes 10 minutes

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Does it have a filter replacement indicator?

• Yes, only the Premium and Royal Cloud style (Industrial model)

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Every when should we change the filters?

• Standard & Industrial model Filters

• Sediment and Pre-Carbon filter: every 6 months

• UF filter and Post Block filter: every year

• Premium (WH0120-3000UV) model Filters:

• Micro Carbon filter: every 6 months

• Nano Fact filter: every year

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What is the UV (Ultra-violet) feature?

• XYN Hot and Cold Ultra filtration with UV uses state-of-the-art LED bead as Ultraviolet Sterilizer that sterilizes bacteria that may not have been killed during filtration process

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How much water can it provide in a day?

• Standard model [WH0120-1680CT-UV] : 4-5 people

• Industrial model [WH0120-2200UV]: 10-20 people

• Premium model [WH0120-3000UV]: 4-5 people

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How much electricity does in consume?

• Standard model [WH0120-1680CTUV] : 90 watts

• Industrial model [WH0120-2200UV]: 120 watts

• Premium model [WH0120-2200UV]: 90 watts

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Payment Terms

We accept cash, checks and credit card with payment terms to be discussed by a Regional Sales Director or Business Influencer

Hot & Cold UF with UV 

Frequently Asked Questions